We recognize the importance of your privacy and are strongly committed to protecting your information. The following Privacy Policy Principles serve as standards for the collection, use, retention, and security of individual customer information.


Recognition of Our Customer's Expectations of Privacy

Firestone Financial recognizes that our customers expect privacy and security of their personal and financial information. We understand the need to safeguard the sensitive information that our customers have entrusted to us

Protection of Information via Security Procedures

We maintain, in accordance with reasonable commercial standards and regulatory requirements, procedures designed to protect against misuse of customer information. We use technology and information management techniques to implement security, audit, and control programs designed to protect customer information. We update and test our technology to improve the protection of our customer information and to enhance the integrity of our information.

Use, Collection and Retention of Customer Information

We collect, retain, and use your information to improve our understanding of what you want in financial services and the best way to offer them to you. This enables us to improve our existing products and services and to identify other types of products and services that might benefit you.

Maintenance of Accurate Information

We strive to maintain complete, current, and accurate information about you and your accounts. We have procedures to investigate any concerns you report to us and to correct any inaccuracies we discover. Should you ever believe that your records at Firestone Financial contain inaccurate information, please contact your Account Officer at 1-800-851-1001.

Employee Access to Information

Employees at Firestone Financial are only authorized to use customer information for legitimate business purposes. Each employee is advised of the Firestone Financial Customer Privacy Policy and agrees to abide by it. Employees who disregard these requirements are subject to disciplinary action.

Maintaining Customer Privacy in Business Relationships with Third Parties

To deliver the best products and services to our customers, Firestone Financial on occasion may work with unaffiliated third parties. We require that these parties agree to adhere to Firestone Financial's standards for the security and confidentiality of customer information.

Restrictions on the Disclosure of Account Information

We generally do not share customer information with other companies except to conduct our business, comply with applicable law, protect against fraud, respond to inquiries from regulatory authorities, law enforcement agencies, credit organizations, and similar parties in accordance with applicable law, and to respond to instructions from the customer. At this time, Firestone Financial does not disclose customer information to unaffiliated third parties for marketing or similar purposes. If we do so in the future, a customer's request to be excluded from the program will be honored.

Text Messaging Terms and Conditions

The following are the terms and conditions for short code 70650: Messaging and data rates may apply. Whenever possible, messages sent via this short code to a mobile device will be sent free-to-end-user (FTEU). FTEU messages will not be charged to your wireless account. User information will only be used for the service they have opted-in for and will not be used for other services provided on this short code. User information will not be sold to a 3rd party. User requests will not be used as a blanket opt-in to receive additional messages outside the context of the specific program they are opting in to. To opt-out from services on this short code, text STOP, END, CANCEL, QUIT, or UNSUBSCRIBE to this short code. Please call 1-800-851-1001 for assistance.

 

Copyright ©2005
Firestone Financial Corp., 27 Christina Street, Newton, MA 02461-0325